SHIPPING FAQ
My order has partially shipped, but other packages show no activity. Is part of my order lost? We make an effort to ship orders complete but, with the current high demand, in many cases, it is not possible. We can assure you no orders are lost and we will make sure you receive all items as ordered. We want nothing more than for you to receive your gear and be able to use it.
My order has tracking, but it isn’t updating. Do I have the correct tracking information? Orders are assigned tracking numbers at the time they are processed and sent to the warehouse floor to be shipped. Please allow up to 1 business day after your order shows as shipped for the tracking to go live from the carrier.
Can I add items to my order before it ships? We are not making any additions to orders at this time.
TRACK YOUR ORDER
Track your Pro Therapy Supplies Order from the moment we receive it to the moment you get it. To track an order,
enter the order number and email used when your order was placed.
PTS VIDEO SHIPPING SYSTEM PROCESS HERE...
HOW THE PRO THERAPY SUPPLIES SYSTEM WORKS
The Pro Therapy Supplies Shipping System is designed to get your new products to you as fast and efficiently as possible.
Most in-stock parcel orders placed by 3PM ship the same business day. * Our online Shipping Tracker allows you
to follow the progress of your order from our warehouse floor to the time it hits your door. Order today,
track today.
To install this Web App in your iPhone/iPad press
and then Add to Home Screen.
