Accessibility Statement for Pro Therapy Supplies

This is an accessibility statement from Pro Therapy Supplies, LLC.

Measures to support accessibility

Pro Therapy Supplies, LLC takes the following measures to ensure accessibility of Pro Therapy Supplies:

• Include accessibility as part of our mission statement.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pro Therapy Supplies is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.

We are in the process of migrating our website and are continuously working to ensure accessibility for individuals with disabilities. If you encounter any accessibility issues, please contact us via email or phone so we can address them as soon as possible.

Feedback

We welcome your feedback on the accessibility of Pro Therapy Supplies. Please let us know if you encounter accessibility barriers on Pro Therapy Supplies:

• Phone: (770) 441-9808
• E-mail: customerservice@protherapysupplies.com
• Postal Address: 5201 Brook Hollow Pkwy SUITE J, Norcross, GA 30071

We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of Pro Therapy Supplies relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Pro Therapy Supplies, LLC assessed the accessibility of Pro Therapy Supplies by the following approaches:

• Self-evaluation
• Electronic Scans
• Manual Audit

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Pro Therapy Supplies, LLC
Marketing Manager

Date

This statement was reviewed and updated on 19 March 2025.