It appears from your ratings that you may have an issue that needs attention. If you left a 1 or 2-Star rating by mistake, please correct it before continuing. Or, if your rating is correct, please leave us some feedback so that we can better serve you.
The Elastogel Hot/Cold All Purpose Packs are used to offer hot or cold therapy to any area where a flat, sheet form will suffice. The tough, flexible gel will not leak if punctured and the 4-way stretch material will help assure product durability and effective therapy management.
Elasto-Gel Therapy Products are designed to provide moist heat therapy or soothing cold therapy for relief of minor muscular and joint aches and pains. The hot or cold therapy will last 20 to 40 minutes per application. The product is held in place with hook and loop type closures, which allow the user to move about during therapy. The product is microwavable so it can provide nearly continuous heat therapy. When used cold, the product conforms to contours, even at -20degreeF (-30degreeC), allowing comfortable soothing cold applications.
Remove the outside cover and hand wash in cold water and mild soap. Hang up to dry. Wipe the white inner cover with a damp (not wet) cloth using mild soap or disinfectant. Allow the product to fully air dry before continuing to use.
Store the mitt in the freezer for a minimum of two (2) hours. It may be left in the freezer indefinitely until ready to use. It will remain flexible even at -20°F. Remove the mitt prior to defrosting the freezer. Note: Always store product in a plastic bag while in freezer.
The most convenient method of heating the product is in a microwave oven. Suggested heating time using a 600-700 watt microwave is 60-90 Seconds per side, using 1100 watt microwave is 60 Seconds per side.
Wait one minute (60 seconds) before use. The product should feel WARM to the touch, NOT HOT. Hold the product firmly against the skin for 30 seconds before re-heating*. If the product is not warm enough, heat in 30 second increments and rotate the product each time.
Do Not Get the Products Wet
The gel will absorb water and swell. If the product becomes damp, lay it on a flat surface and allow it to fully air dry before continuing use. Do not use wet towels under the gel.
This item may be non-returnable.
Due to our compliance with Health and Safety regulations we cannot accept returns for Pillows, Cushions, Bedding, Supplements, Topicals, Used Braces/Supports, Inserted Products (ear, nose, mouth, etc.) or Massage Products once they are opened or used.
Your satisfaction is important to us. If for some reason you are not satisfied with our product(s), simply ship the remaining bottle(s), unused or used, back to us at your cost for a refund.
Have a question about this item? Want to get insights from others who bought it? Ask here! You'll be notified by email when someone's answered your question
Oops! There was an issue submitting your question. We apologize for this inconvenience.