It appears from your ratings that you may have an issue that needs attention. If you left a 1 or 2-Star rating by mistake, please correct it before continuing. Or, if your rating is correct, please leave us some feedback so that we can better serve you.
Removable covers are made of a 4-way stretch material.
Remains flexible and soft at low temperatures.
Does not leak even if punctures
Used in medical clinics worldwide.
Provides moist heat and soothing cold
The Elastogel Hot/Cold All Purpose Packs are used to offer hot or cold therapy to any area where a flat, sheet form will suffice. The tough, flexible gel will not leak if punctured and the 4-way stretch material will help assure product durability and effective therapy management.
Remove the outside cover and hand wash in cold water and mild soap. Hang up to dry. Wipe the white inner cover with a damp (not wet) cloth using mild soap or disinfectant. Allow the product to fully air dry before continuing to use.
Store the wrap in the freezer for a minimum of two (2) hours. It may be left in the freezer indefinitely until ready to use. It will remain flexible even at -20°F. Remove the wrap prior to defrosting the freezer. Note: Always store products in a plastic bag while in freezer.
The most convenient method of heating the wrap is in a microwave oven. Please refer to the chart below for heating times. Note: all microwaves vary in heating and may have “hot spots”. Be cautious when heating.
Wait one minute (60 seconds) before using. The wrap should feel WARM to the touch, NOT HOT. Hold the wrap firmly against the skin for 30 seconds before re-heating. If the wrap is not warm enough, heat according to the Reheat Increment in the table below and rotate the product each time.
Do Not Get the Products Wet
The gel will absorb water and swell. If the product becomes damp, lay it on a flat surface and allow it to fully air dry before continuing use. Do not use wet towels under the gel.
This item may be non-returnable.
Due to our compliance with Health and Safety regulations we cannot accept returns for Pillows, Cushions, Bedding, Supplements, Topicals, Used Braces/Supports, Inserted Products (ear, nose, mouth, etc.) or Massage Products once they are opened or used.
Your satisfaction is important to us. If for some reason you are not satisfied with our product(s), simply ship the remaining bottle(s), unused or used, back to us at your cost for a refund.
Have a question about this item? Want to get insights from others who bought it? Ask here! You'll be notified by email when someone's answered your question
Oops! There was an issue submitting your question. We apologize for this inconvenience.